Over 1500+ satisfied global customers
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E-Brochure

Privacy and Policy

Privacy and Policy for Hiray Softech Pvt.Ltd

At Hiray Softech Pvt.Ltd., we are committed to protecting your personal and payment information. This policy outlines how we collect, use, and safeguard your information, as well as details regarding payments.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when subscribing to or purchasing our services.
  • Payment Information: Billing address, credit/debit card details, or other financial information required for payment processing.
  • Usage Data: Information such as IP address, browser type, pages visited, and time spent on our website.
  • Cookies: We use cookies to enhance user experience, analyze website usage, and deliver personalized content and ads.

 

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our digital marketing services.
  • To process payments and fulfill transactions.
  • To send you marketing communications and promotional offers (with your consent).
  • To analyze and improve website performance.
  • To respond to customer service inquiries.
  • To comply with legal obligations.

 

3. Payment Policy

  • Payment Methods: We accept credit cards, debit cards, bank transfers, and other authorized payment methods through secure third-party payment processors.
  • Payment Information Security: We do not store your full credit card details on our servers. All payments are processed securely using encryption and comply with industry-standard security measures (PCI-DSS).
  • Invoices and Receipts: After completing a payment, you will receive an electronic invoice or receipt via email for your records.

 

4. No Refund Policy

All purchases of our services are final, and we maintain a strict No Refund Policy. Once a payment is processed and the service has been provided or accessed, no refunds will be issued under any circumstances.

  • Cancellations: While we do not offer refunds, you may cancel future services before they are provided. Please contact us at support@hsoftech.com for more information about cancellation procedures.
  • Disputes: In the event of any disputes regarding payments or services, please contact us within 7 days of the transaction date to resolve the issue.

 

5. Sharing of Information

We do not share your personal or payment information with third parties, except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist in processing payments, hosting the website, or delivering services.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights and safety.

 

6. Your Rights

You have the right to:

  • Access your personal information that we hold.
  • Correct inaccuracies in your data.
  • Request Deletion of your data, subject to legal obligations.
  • Opt-Out of marketing communications by using the “unsubscribe” link in our emails.

 

7. Data Security

We use industry-standard security measures to protect your personal and payment information. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee complete security.

8. Changes to This Policy

We may update this privacy and payment policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns regarding this policy, please contact us at: support@hsoftech.com
Hiray Softech Pvt.Ltd.
Email: support@hsoftech.com